Freshdesk (Growth) alternatives

Killing $15-49/agent/mo (~$180/yr) — here are 2 verified escapes, honest trade-offs included.

currently paying for

$15-49/agent/mo

the answer medium migration

Open-source helpdesk with ticketing, knowledgebase and multichannel.

you stop paying $15-49/agent/mo → keep ~$180/yr

head-to-head

UVdesk oss ⭐ 74 self-host OSL-3.0

Free

Open-source helpdesk with ticketing, knowledgebase and multichannel.

trade-offs: Symfony/PHP stack · UI dated

Chatwoot oss ⭐ 36.2K self-host MIT

Free / self-host free

Modern alternative covering chat, email and social inboxes.

trade-offs: Phone support absent

did this page help you kill the bill?

What is the best free alternative to Freshdesk (Growth)?

UVdesk is the top free option — Open-source helpdesk with ticketing, knowledgebase and multichannel.

How much can I save by switching from Freshdesk (Growth)?

Freshdesk (Growth) costs $15-49/agent/mo, so switching to a free alternative saves roughly $180/year per seat.

Can Freshdesk (Growth) be self-hosted?

Yes — UVdesk and Chatwoot can be self-hosted for free.