🤝 no affiliate links · no paid placements · every entry lists honest trade-offs · updated 2026-08

Gorgias alternatives

Killing $10-900/mo by tickets (~$120/yr) — here are 2 verified escapes, honest trade-offs included.

the answer medium migration
Chatwoot · Free / self-host free ⭐ 36.2K stars

Shopify/ecommerce integrations plus omnichannel inboxes, self-hosted.

you stop paying $10-900/mo by tickets → keep ~$120/yr

head-to-head

Chatwoot
price Free / self-host free
self-hostable yes
license MIT
verified 2026-08
migration medium effort

free & open source (2)

Chatwoot oss ⭐ 36.2K self-host MIT
Free / self-host free

Shopify/ecommerce integrations plus omnichannel inboxes, self-hosted.

trade-offs: Ecommerce macros less turnkey

github →
UVdesk oss ⭐ 74 self-host OSL-3.0
Free / self-host free

Ticket-first helpdesk for stores on a budget.

trade-offs: PHP stack to maintain

github →
did this page help you kill the bill?

faq

What is the best free alternative to Gorgias?

Chatwoot is the top free option — Shopify/ecommerce integrations plus omnichannel inboxes, self-hosted.

How much can I save by switching from Gorgias?

Gorgias costs $10-900/mo by tickets, so switching to a free alternative saves roughly $120/year per seat.

Can Gorgias be self-hosted?

Yes — Chatwoot and UVdesk can be self-hosted for free.